Why I Started Tempo (And Why It Nearly Didn't Happen)
A few years ago I was sitting behind a desk at Morgan Stanley, staring at a screen, thinking "is this really it for the next thirty years?"
I called my brother Liam. He was having a version of the same thought in oil and gas. Neither of us had a background in food or drink. What we had was a feeling that something was missing, and a shared childhood memory that kept coming back to us both.
The false start
Our first idea was a frozen yoghurt shop. In Scotland. If you're wondering how that went, picture selling something cold to people who are cold most of the year already. It didn't take long to work out that wasn't the plan.
The drink we grew up with
What we couldn't stop thinking about was bubble tea, the drink we grew up drinking when visiting family in Malaysia. When we moved to Glasgow, we couldn't find it anywhere. Not a single place.
So in 2013, Liam and I opened Scotland's first bubble tea café. No real plan beyond wanting to share something we loved with the city we now called home.
The sugar shock
Once the café was up and running, I did something I probably should have done sooner. I actually looked into what was in a standard cup of bubble tea.
I was shocked. The sugar content was far higher than I'd ever thought about while I was busy enjoying it.
Diabetes runs in my family, so that wasn't just an interesting fact to me. It felt personal. I couldn't keep serving something I wouldn't feel comfortable giving to my own mum and dad.
Rebuilding from scratch
Swapping syrups for "healthier" ones wasn't going to cut it. We needed to rebuild the drink from the ground up.
That meant developing our own tea concentrates, working with the Food & Drink Federation's Scotland programme, and a genuinely funny (at the time, less funny) mix-up overseas between "sugar-free" and "no added sugar" that sent us back to the drawing board more than once. Liam led the development work in the kitchen, testing batch after batch until we had something we were actually proud of.
Jerrica, my best friend from uni (who later became my sister-in-law when she married Liam), was there in the development kitchen with us through all of it. She's been part of Tempo since the very start, and that batch-after-batch slog is as much her story as ours.
Our core cans now sit at 1.7g of sugar per 100ml, HFSS-compliant, with added B vitamins and vitamin C. It took a lot longer than we expected. It was worth every bit of the wait.
More than what's in the can
Somewhere along the way, Tempo stopped being just about the drink. Three things matter to us as much as the recipe does.
Healthier bubble tea. The reformulation work never really stopped. Every core can is HFSS-compliant, with added B vitamins and vitamin C alongside the antioxidants naturally in our tea.
A wellbeing culture. We believe small, regular things add up. That's shown up in a step challenge, a weekly walking club, and a run club, built around the idea that looking after yourself doesn't have to be complicated.
Community. This one means the most to us. Through Tempo Community CIC, we run events and get people moving and connecting together, and our TikTok Lives most evenings are where a lot of that happens too, a place to chat, ask questions, and be part of things as they happen.
The reason it all still matters
My mum and dad both have diabetes. For a long time, that meant bubble tea just wasn't something they could enjoy.
Now they can. That, more than anything else, is why we do this.
If you're new here, thank you for giving us a try. We built Tempo because we couldn't find what we were looking for, and we're genuinely glad you're here to try it with us.
Cheers, May Gem
